Refund Policy

Last updated: June 27, 2026

Because our products are digital ebooks delivered instantly upon purchase, refunds are handled differently than physical goods. This policy explains when and how refunds are available.

1. 30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee on all ebook purchases. If you are not satisfied with your ebook for any reason, you may request a full refund within 30 days of your purchase date.

2. How to Request a Refund

• Email thebelieverwayfamily@gmail.com or use our Contact form.
• Include your order confirmation email or the email address used at checkout.
• Briefly let us know the reason for your request.

3. Processing of Approved Refunds

Approved refunds are issued to the original payment method used at checkout via Stripe. Depending on your bank or card issuer, it may take several business days for the refund to appear.

4. Exceptions

We reserve the right to decline refund requests in cases of suspected abuse, such as repeated purchase-and-refund patterns on the same or multiple titles.

5. Duplicate Charges or Payment Errors

If you were charged more than once for the same order, or believe a payment error occurred, please contact us immediately so we can investigate and correct the issue.

6. Chargebacks

We encourage customers to contact us directly before initiating a chargeback so we can resolve issues faster and avoid unnecessary disputes.

7. Contact Us

For any refund-related questions, reach us at thebelieverwayfamily@gmail.com or through our Contact page.