Questions, answered
Everything you might want to know before sending a Super Thanks.
Is my payment secure?
Yes. Payments are handled by Dodo Payments over bank-grade TLS with PCI-DSS compliant infrastructure. This site never sees or stores your full card details.
Can I send one anonymously?
Absolutely. Tick “Stay anonymous” before submitting and your name and photo will be hidden from the public wall — only our moderation team can see the record for accounting purposes.
Which payment methods are supported?
Cards, wallets and local payment methods depending on your country — all presented on the secure Dodo checkout page. You will see the available options there.
Will I get a receipt?
Yes, a receipt is emailed automatically after a successful payment by Dodo Payments in their role as Merchant of Record.
Are payments refundable?
Super thanks are generally final, but mistakes happen. Contact us within 14 days and we will work with you on a fair solution, including refunds where appropriate.
Do you accept international payments?
Yes! Dodo Payments supports supporters from 190+ countries and handles any required taxes at checkout.
Is attaching an image required?
No — the image is optional. If you choose to stay anonymous it is hidden from the wall regardless.
Who processes the payments?
Dodo Payments acts as Merchant of Record: they process the charge, collect applicable taxes and deliver your receipt, then settle funds to us.
Still curious about something?
Ask us directly